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PropOps gives property management teams a single place to run the entire maintenance workflow — from the moment a job is raised to final payment and close-out. It is built exclusively for the United Kingdom market and meets UK GDPR, Data Protection Act 2018, and financial compliance requirements.

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Who PropOps is for

PropOps serves everyone involved in property maintenance:
  • Staff — your internal team who manage jobs, contractors, and the platform itself
  • Agents — lettings or management agents responsible for properties and branches
  • Contractors — trade professionals who receive, action, and complete jobs
  • Landlords — property owners who need visibility of works on their portfolio
  • Tenants — occupants who report issues and receive updates on progress

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What PropOps does

Job management

Run the full job lifecycle — create, assign, update, approve, complete, and archive. SLA tracking, approval gates, amendment requests, and recalls are built in.

Multi-branch operations

Manage multiple branches with per-branch SLA enforcement. Branch-level performance analytics and configurable sharing rules keep large organisations in control.

Contractor management

Track trades, certifications, and coverage areas. An interactive map shows contractor reach using isochrone travel-time visualisation.

Financial tracking

Create invoices, record payments, calculate VAT, and generate AI-assisted financial reports. Every invoice is immutable once issued.

Notifications

Real-time push notifications on web, iOS, and desktop. In-app notification centre, email threading, and WhatsApp messaging keep everyone informed.

UK GDPR compliance

Versioned consent recording, right-of-access data exports, configurable retention periods, and PII encrypted at rest.

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Account types

PropOps uses five account types, each with its own set of capabilities and permissions:
Account typeTypical role
StaffPlatform administrators and internal operations team
AgentLettings or property management agents, assigned to one or more branches
ContractorTrade professionals who carry out maintenance works
LandlordProperty owners monitoring works on their portfolio
TenantOccupants raising issues and tracking repair progress
Permissions within each account type are configurable by your administrator using role-based access control (RBAC). See Account Types for a full breakdown.

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Install PropOps as an app

PropOps is a Progressive Web App (PWA). You can install it on any device without visiting an app store. On most browsers, look for an Install or Add to Home Screen prompt in the address bar or browser menu. Once installed, PropOps behaves like a native app — it opens in its own window and works with your device’s notification system.

Quick Start

Log in, complete onboarding, and create your first job.

Account Types

Understand the five roles and how permissions work.

Self-Hosting

Deploy PropOps on your own VPS or server using Docker.

Job Management

Create, assign, track, and close jobs with a full audit trail.

API Reference

Integrate PropOps into your workflows with the REST API.