PropOps is a multi-tenant platform — each organisation operates in complete isolation while sharing the same infrastructure. Data, configuration, and branding are separated per tenant.
Data isolation
Every tenant organisation has its own isolated dataset:
| Data | Isolation |
|---|
| Jobs | Only visible to users within the same organisation |
| Users | Accounts belong to a single organisation |
| Financial records | Invoices and payments are organisation-scoped |
| Uploads | Files are stored in organisation-specific paths |
| Activity logs | Audit trail is per-organisation |
Users in one organisation cannot see, search, or access data belonging to another organisation — even if they share the same database server.
Per-tenant configuration
Each organisation can configure its own settings independently:
| Setting | Description |
|---|
| Feature flags | Enable or disable platform features per organisation |
| Notification preferences | Configure which notifications are active |
| SLA rules | Set job response and completion targets per branch |
| Job types | Define custom job categories |
| Document templates | Upload organisation-specific document templates |
Custom branding
Organisations can apply their own visual identity across the platform:
- Company logo — displayed in the sidebar and login page
- Brand colours — primary, secondary, and accent colours applied to the UI
- Automatic contrast text — text colour is automatically calculated to ensure readability against the chosen brand colours
- Login page — customisable with the organisation’s logo and colour scheme
Brand colours cascade across the entire interface — buttons, headers, links, and status indicators all adapt to the configured palette.
Organisation management
Organisations are managed by SysOps administrators:
- Create new organisations
- Configure feature flags and settings per organisation
- Assign users to organisations
- Monitor activity and usage across all organisations
See Settings for branding configuration and Branches for per-branch SLA setup. 
