PropOps Web is a multi-tenant platform — each organisation operates in complete isolation while sharing the same infrastructure. Data, configuration, and branding are separated per tenant.Documentation Index
Fetch the complete documentation index at: https://help.propops.app/llms.txt
Use this file to discover all available pages before exploring further.
Data isolation
Every tenant organisation has its own isolated dataset:| Data | Isolation |
|---|---|
| Jobs | Only visible to users within the same organisation |
| Users | Accounts belong to a single organisation |
| Financial records | Invoices and payments are organisation-scoped |
| Uploads | Files are stored in organisation-specific paths |
| Activity logs | Audit trail is per-organisation |
Users in one organisation cannot see, search, or access data belonging to another organisation — even if they share the same database server.
Per-tenant configuration
Each organisation can configure its own settings independently:| Setting | Description |
|---|---|
| Feature flags | Enable or disable platform features per organisation |
| Notification preferences | Configure which notifications are active |
| SLA rules | Set job response and completion targets per branch |
| Job types | Define custom job categories |
| Document templates | Upload organisation-specific document templates |
Custom branding
Organisations can apply their own visual identity across the platform:- Company logo — displayed in the sidebar and login page
- Brand colours — primary, secondary, and accent colours applied to the UI
- Automatic contrast text — text colour is automatically calculated to ensure readability against the chosen brand colours
- Login page — customisable with the organisation’s logo and colour scheme
Organisation management
Organisations are managed by SysOps administrators:- Create new organisations
- Configure feature flags and settings per organisation
- Assign users to organisations
- Monitor activity and usage across all organisations