Licence Terms

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1. Licence Grant

• PropOps Web — a self-hosted property-operations platform for SMBs, distributed as a Docker image.
• PropOps iOS — a native iOS application for solo contractors, distributed via the Apple App Store.

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2. Licence Model

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2.1 PropOps Web — One-Time Payment

• The licence is purchased as a one-time payment for a specific version of the PropOps Web Docker image.
• There are no recurring subscription fees for the licensed version.
• Your licence entitles you to use that version indefinitely.

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2.2 PropOps Web — Included with Your Licence

• Bug fixes — patches that resolve defects in the licensed version.
• Security patches — updates that address security vulnerabilities in the licensed version.
• Minor updates — incremental improvements and stability enhancements within the licensed major version.

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2.3 PropOps Web — Licence SKU

{Company}Core License

• Invoicing — the SKU appears on your invoice as the line-item identifier.
• Internal records — PropOps Technologies Ltd uses the SKU for licence tracking and administration.
• Support queries — when contacting support or licensing, quote your SKU to help us locate your licence quickly.

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2.4 PropOps Web — Limited Trial

• Pricing — the trial is charged at £150 per calendar month (excluding VAT where applicable).
• Infrastructure — trial instances run on PropOps-managed infrastructure. The Licensee does not self-host during the trial period.
• Purpose — the trial is provided for evaluation and product introduction only. It must not be used for production workloads, live client data, or commercial operations.
• Availability — the trial is offered on a limited-availability basis and is not guaranteed. PropOps Technologies Ltd reserves the right to withdraw, modify, or discontinue the trial programme at any time without prior notice.
• Duration — trial periods are agreed on a case-by-case basis. Continued access beyond the trial requires the purchase of a full PropOps Web licence.
• Data — any data entered during the trial may be deleted upon expiry. PropOps Technologies Ltd is not obligated to retain, migrate, or export trial data.
• Terms — all other provisions of this Licence Agreement apply during the trial period, except where expressly stated otherwise.

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2.5 PropOps Web — Not Included

• Major version upgrades — new major versions of PropOps Web (e.g. v2.x → v3.x) may require a separate licence purchase.
• Custom development — bespoke features, integrations, or modifications are not included and must be agreed separately.
• Infrastructure support — server setup, hosting configuration, and DevOps are your responsibility (see SLA).

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2.6 PropOps iOS — Subscription

• PropOps iOS is available via subscription through the Apple App Store. A lifetime purchase option may also be offered.
• All payments are processed by Apple via StoreKit. PropOps Technologies Ltd does not receive, process, or store any payment card details.
• Your subscription entitles you to use PropOps iOS for the duration of the active subscription period.
• Subscription management, renewals, cancellations, and refunds are handled through your Apple ID settings and are subject to Apple’s terms.
• PropOps iOS updates are distributed via the App Store.

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3. Permitted Use

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3.1 PropOps Web

• Install and run the Software on one production domain per licence. The licence automatically locks to the domain on first run.
• Configure the Software in accordance with its documentation.
• Build third-party applications or services that integrate with PropOps Web via its documented API and webhook interfaces.

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3.2 PropOps iOS

• Install and use PropOps iOS on any Apple device signed in to the same Apple ID used for the subscription purchase.
• Create, store, and manage job data, client information, and documents within the app.
• Sync data across Apple devices via iCloud.

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4. Restrictions

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4.1 PropOps Web

• Redistribute, sublicence, sell, lease, or transfer the Software or the licence to any third party without prior written consent from PropOps Technologies Ltd.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to extract or derive the source code from the Docker image.
• Modify, patch, fork, or create derivative works from the Software or its container.
• Access, extract, or copy files from within the Docker container beyond what is exposed through the documented API.
• Remove, alter, or obscure any proprietary notices, licence keys, branding, or copyright notices within the Software.
• Use the Software to provide a managed service, SaaS offering, or hosted platform for third parties without a separate commercial agreement.
• Circumvent, disable, or tamper with the built-in licence validation mechanism.

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4.2 PropOps iOS

• Redistribute, sublicence, sell, lease, or transfer the app or subscription.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code.
• Attempt to sideload, distribute, or install PropOps iOS outside of the Apple App Store.
• Use the app to provide a managed service or platform for third parties.
• Circumvent subscription validation or attempt to access premium features without an active subscription.

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5. Data Protection & Security Obligations

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5.1 PropOps Web — Compliance Requirements

• UK GDPR (UK General Data Protection Regulation).
• Data Protection Act 2018.
• EU GDPR (if processing data of EU residents).
• Any other applicable local, national, or international data protection legislation.

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5.2 PropOps Web — PII Standards

• Handle all Personally Identifiable Information (PII) in accordance with applicable regulations.
• Maintain appropriate technical and organisational measures to protect personal data.
• Ensure that access to personal data within PropOps Web is restricted to authorised personnel only.
• Use the built-in role-based permission system to enforce least-privilege access.
• Report any data breaches to the relevant supervisory authority and affected individuals in accordance with legal requirements.

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5.3 PropOps Web — Security Practices

• Deploying PropOps Web behind HTTPS with a valid TLS certificate.
• Keeping the host operating system, Docker, and all dependencies up to date.
• Applying PropOps Web security patches promptly.
• Using strong, unique passwords for all accounts.
• Configuring firewalls and network security appropriate to the deployment.
• Maintaining regular backups stored securely and separately from the production server.
• Restricting database access to the application only.

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5.4 PropOps iOS — Data & Security

• PropOps Technologies Ltd does not collect, store, access, or process any PropOps iOS user data.
• Data security is provided by Apple’s infrastructure (encryption at rest, encryption in transit, Apple ID access control).
• The user is responsible for maintaining the security of their Apple ID and iOS device.
• PropOps Technologies Ltd accepts no responsibility for data loss arising from Apple service outages, iCloud issues, or the user’s failure to maintain device security.

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6. Prohibited Modifications

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6.1 Security Tampering

• Disabling, weakening, or bypassing any built-in security feature (encryption, CSRF protection, session security, file integrity monitoring, password breach scanning, rate limiting, etc.).
• Modifying the Software to reduce the encryption strength or remove PII protection mechanisms.
• Disabling or circumventing the licence validation check.
• Removing or altering audit logging or activity tracking.

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6.2 Falsification

• Modifying the Software to misrepresent its identity, version, or origin.
• Altering branding, copyright notices, or “powered by” attributions to falsely present the Software as a different product.
• Injecting backdoors, monitoring tools, or data exfiltration mechanisms not part of the original Software.
• Tampering with security reports, audit logs, or integrity check results to conceal modifications or breaches.

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6.3 Compliance Circumvention

• Modifying the Software to circumvent data retention policies or GDPR compliance features.
• Disabling or weakening access controls to grant unauthorised users access to restricted data or functionality.
• Removing or altering consent mechanisms, data subject rights features, or privacy controls.

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7. Liability & Indemnification

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7.1 No Responsibility for Misuse

• Provides the Software “as is” with security features enabled by default.
• Has no access to, backdoors into, or monitoring of your PropOps Web instance.
• Accepts no responsibility for how the Licensee deploys, configures, or uses the Software.
• Is not liable for any consequences arising from the Licensee’s failure to maintain adequate security, apply updates, or comply with data protection regulations.

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7.2 Indemnification

• The Licensee’s breach of these Licence Terms.
• The Licensee’s failure to comply with applicable data protection laws.
• Data breaches or security incidents caused by the Licensee’s negligence or misconfiguration.
• Misuse of the Software by the Licensee or any user within the Licensee’s organisation.

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8. Licence Validation & Domain Locking

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8.1 Domain Lock

• PropOps Web automatically locks to the domain on which it is first run.
• Once locked, the licence is valid only for that specific domain.
• Subdomains are treated as separate domains (e.g. app.example.com and staging.example.com are two distinct domains).
• The domain lock cannot be changed by the Licensee — contact license@propops.app for domain changes.

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8.2 Additional Domains

• Each licence covers a single domain. Additional domains — including subdomains — require a separate licence or an additional domain fee.
• To add domains to an existing licence, contact license@propops.app.
• Running PropOps Web on an unlicensed domain is a breach of these Licence Terms.

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8.3 Validation Mechanism

• PropOps Web includes a built-in licence validation mechanism that periodically verifies your licence key and domain with PropOps Technologies Ltd.
• No personal data is transmitted during the licence check — only the licence key, domain, and instance identifier.
• If the licence key is invalid, expired, revoked, or the domain does not match, certain features may be restricted.
• Tampering with the licence validation mechanism is a breach of these terms (see Section 6.1).

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9. Termination & Revocation

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9.1 PropOps Web — Termination by the Licensee

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9.2 PropOps Web — Revocation by PropOps

• Breaches any provision of these Licence Terms.
• Tampers with security features, the licence check, or compliance mechanisms.
• Uses the Software in a manner that damages the reputation of PropOps Technologies Ltd.
• Fails to comply with applicable data protection regulations after being notified.

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9.3 PropOps Web — Effect of Termination

• The Licensee must cease all use of the Software.
• The Licensee must delete all copies of the Software from their infrastructure.
• Data on the Licensee’s server remains the Licensee’s property and responsibility.
• No refund is provided for licences revoked due to breach.

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9.4 PropOps iOS — Termination

• You may stop using PropOps iOS at any time by cancelling your subscription through your Apple ID settings and deleting the app.
• PropOps Technologies Ltd may terminate your access if you breach these Licence Terms.
• Upon termination, your data remains in your iCloud / CloudKit account under your control. PropOps Technologies Ltd does not hold any of your data.
• Refunds for subscription payments are subject to Apple’s refund policies.

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10. Intellectual Property

• PropOps Web and PropOps iOS, including their source code, design, architecture, logos, and documentation, remain the sole intellectual property of PropOps Technologies Ltd.
• PropOps Web is distributed exclusively as a Docker image. PropOps iOS is distributed exclusively via the Apple App Store. The source code for neither product is provided to, visible to, or accessible by users.
• The licence grants the right to use the product, not to own, inspect, or modify its contents.
• No rights are granted to any patents, trademarks, or trade secrets of PropOps Technologies Ltd except as explicitly stated in these terms.

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11. Extensions

• Extensions run outside the PropOps Web Docker container.
• Extensions interact with PropOps Web exclusively through its documented public API and webhook interfaces.
• Extensions must not attempt to access, modify, or inject code into the Docker container.
• PropOps Technologies Ltd is not responsible for the functionality, security, or data handling of third-party extensions.
• Extension developers are responsible for ensuring their extensions comply with all applicable data protection laws.

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12. Updates & Communication

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12.1 PropOps Web

• Bug fixes and security patches for the licensed version will be communicated via email to the registered licence holder.
• The Licensee is responsible for applying updates to their instance.
• PropOps Technologies Ltd reserves the right to cease support for older versions with at least 12 months’ notice.

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12.2 PropOps iOS

• Updates are distributed via the Apple App Store.
• Updates are subject to Apple’s app review process and may take additional time.
• PropOps Technologies Ltd reserves the right to discontinue PropOps iOS with reasonable notice.

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13. Governing Law

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14. Severability

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15. Contact