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Effective date: 5 April 2026
Last updated: 5 April 2026

1. General

The information and services provided by PropOps Technologies Ltd (“PropOps”) through its products (“the Services”) are provided on an “as is” and “as available” basis. PropOps Technologies Ltd develops two separate products:
  • PropOps Web — a self-hosted property-operations platform for SMBs, distributed as a Docker image. PropOps Technologies Ltd has no access to, backdoors into, or monitoring of your instance.
  • PropOps iOS — a native iOS application for solo contractors, distributed via the Apple App Store. All data is stored in the user’s personal Apple CloudKit / iCloud account. PropOps Technologies Ltd does not operate servers or access any user data.
While we make every effort to ensure the Services are accurate, reliable, and available, we make no representations or warranties of any kind, express or implied, regarding:
  • The completeness, accuracy, or reliability of any content within the Services.
  • The uninterrupted or error-free operation of the Services.
  • The fitness of the Services for any particular purpose.

2. Not Professional Advice

The Service is a property-operations management tool. Nothing within PropOps Web constitutes:
  • Legal advice — always consult a qualified solicitor for legal matters.
  • Financial advice — reports and figures are operational tools, not professional financial guidance.
  • Health & safety advice — compliance with health and safety regulations remains the responsibility of the user and their organisation.
  • Building or construction advice — job management features do not replace qualified surveyor or engineer assessments.

3. AI-Powered Features

PropOps Web includes features powered by artificial intelligence (e.g. Gemini-based analysis and insights). These features:
  • Generate recommendations only — not binding decisions.
  • May produce inaccurate, incomplete, or outdated results.
  • Should be reviewed by a qualified person before being acted upon.
  • Do not replace professional judgement.
PropOps is not liable for decisions made based on AI-generated content.

4. Third-Party Integrations

4.1 PropOps Web

PropOps Web may integrate with third-party tools and services (e.g. email providers, mapping services, WhatsApp) that you configure. PropOps Technologies Ltd:
  • Does not control third-party services and is not responsible for their availability, accuracy, or practices.
  • Is not liable for any loss or damage arising from the use of third-party integrations.
  • Encourages users to review the terms and privacy policies of third-party services.

4.2 PropOps iOS

PropOps iOS relies on Apple services (CloudKit, iCloud, MapKit, StoreKit, APNs). PropOps Technologies Ltd:
  • Does not control Apple’s services and is not responsible for their availability.
  • Is not liable for any loss or damage arising from Apple service outages, iCloud data loss, or changes to Apple’s terms.
  • Encourages users to review Apple’s Terms of Service.

5. Data Accuracy

The accuracy of data within PropOps Web depends on information provided by users. PropOps Technologies Ltd:
  • Does not independently verify data entered by users (addresses, contact details, financial figures, etc.).
  • Is not responsible for errors or omissions in user-submitted data.
  • Recommends that users regularly review and update their records.

6. Limitation of Liability

To the maximum extent permitted by applicable law:
  • PropOps Technologies Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunity, or goodwill.
  • PropOps Web — PropOps Technologies Ltd’s total aggregate liability for any claim arising from PropOps Web shall not exceed the total licence fee paid by the Customer for the licensed version.
  • PropOps iOS — PropOps Technologies Ltd’s total aggregate liability for any claim arising from PropOps iOS shall not exceed the total subscription fees paid by the user in the 12 months preceding the claim.
  • As PropOps Web is self-hosted, PropOps Technologies Ltd is not liable for issues arising from your hosting environment, server configuration, network security, or failure to apply updates.
  • As PropOps iOS data is stored in Apple CloudKit / iCloud, PropOps Technologies Ltd is not liable for issues arising from Apple’s infrastructure, iCloud availability, or data loss within Apple’s services.
Nothing in this disclaimer excludes or limits liability for:
  • Death or personal injury caused by negligence.
  • Fraud or fraudulent misrepresentation.
  • Any other liability that cannot be excluded or limited under applicable law.

The Service or documentation may contain links to external websites. PropOps:
  • Does not endorse or take responsibility for the content of external sites.
  • Recommends exercising caution when following external links.

8. Changes

This disclaimer may be updated from time to time. The “Last updated” date at the top reflects the most recent version.

9. Governing Law

This disclaimer is governed by the laws of England and Wales.

10. Contact

PropOps Technologies Ltd
Email: support@propops.app