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PropOps delivers notifications across four channels so that the right people hear about job updates, approvals, recalls, and system events in the way that works best for them.

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Notification channels

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Notification centre

The notification bell in the top navigation bar shows your unread notification count. Select it to open the notification centre, which lists all your notifications in reverse chronological order.Each notification shows:
  • The notification type (e.g. Case Note, New User, Job Recalled).
  • A short description of what happened.
  • The time the notification was created.
  • A link to the relevant record (job, user, or branch).

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Read and unread state

Unread notifications are highlighted. Select a notification to mark it as read, or use the Mark All Read button at the top of the notification centre to clear all unread state at once.

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Filtering notifications

Use the filter buttons at the top of the notification centre to show only a specific type:
  • All — every notification.
  • Unread — only notifications you have not yet read.
  • Case Notes — notifications triggered by new case notes on jobs.
  • New Users — notifications for newly created accounts.
  • Blacklist — security-related user blacklist events.

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Clearing notifications

Select Clear All to permanently remove all notifications from your centre. This does not affect the underlying job or user records — it only clears your personal notification history.

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Notification preferences

You control which notifications you receive through your personal notification preferences. To update your preferences:
  1. Select your avatar or name in the top navigation bar.
  2. Go to Profile → Notification Preferences.
  3. Toggle each notification type on or off for each channel (in-app, email, push).
  4. Save your changes.
Changes take effect immediately. Some notifications — such as security alerts and email verification messages — are mandatory and cannot be disabled. Your administrator can also configure organisation-wide notification defaults per tenant under Admin → Settings → Notifications.