Sending a message
1
Open the job
Navigate to the job you want to send a message about.
2
Click Send WhatsApp
Click the WhatsApp button in the job action bar. This opens the message composer.
3
Select a template
Choose a message template from the dropdown. The template text is shown with dynamic variables (e.g. job reference, address, contractor name) already filled in.
4
Review and send
Click Send. WhatsApp Web or the WhatsApp app opens with the message pre-filled and the recipient’s number set. Review the message in WhatsApp and tap Send.
PropOps opens WhatsApp with the message ready to go — you confirm and send it yourself. No WhatsApp Business API account is required.
Managing templates
1
Open the template editor
Go to Admin → WhatsApp Templates.
2
Create or edit a template
Click Add Template to create a new template, or click an existing template to edit it. Define the message body and any placeholder variables.
3
Save the template
Save the template. It becomes available immediately in the message composer — no external approval is needed.
Template variables
Templates support dynamic variables that are filled in automatically when composing a message:Requirements
WhatsApp messaging requires:- Message templates configured in Admin → WhatsApp Templates
- A valid phone number on the recipient’s profile (contractor or tenant)
- The recipient must have WhatsApp installed on the number stored in their profile