Switching views
1
Open the calendar
Click Calendar in the sidebar navigation.
2
Choose a view
Use the view buttons in the top-right corner to switch between Month, Week, and Day views.
3
Navigate dates
Click the left/right arrows to move forward or back by one period. Click Today to return to the current date.
Filtering jobs
1
Open the filter panel
Click the Filter button above the calendar to expand the filter options.
2
Select your filters
Choose any combination of:
- Branch — view jobs for a specific branch
- Contractor — show only one contractor’s jobs
- Agent — filter by the agent who raised the job
- Job type — narrow to a specific trade or category
- Status — show only jobs in a particular status
3
Apply
Filters take effect immediately. They persist when you switch views — switching from month to week keeps your filters active.
Opening a job from the calendar
Click any job card on the calendar to navigate directly to the job detail page. From there you can update the status, add case notes, or reassign the contractor.Reading the colour codes
Jobs are colour-coded by status:
Red jobs need immediate attention — they have exceeded their SLA response or completion window.