Create or update an SLA response time rule

curl --request POST \ --url https://my.propops.app/api/agents/branch-sla-response-times \ --header 'Authorization: Bearer <token>' \ --header 'Content-Type: application/json' \ --data ' { "branch_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a", "csrf_token": "abc123def456", "uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a", "job_status_from_id": 1, "job_status_to_id": 3, "job_type_id": 3, "date_field_to_track": "created_at", "date_field_to_compare": "updated_at", "job_priority": 123, "minimum_response_days": 5, "description": "Emergency gas jobs must be actioned within 24 hours." } '

Authorizations

Authorization

string

header

required

All API requests must include a valid Bearer token in the Authorization header. Tokens are 64-character SHA-256 session hashes issued by the PropOps authentication system.

Example:

Authorization: Bearer a1b2c3d4e5f6...

Body

application/json

branch_uuid

string<uuid>

required

csrf_token

string

required

Example:

"abc123def456"

uuid

string<uuid>

Rule UUID (for updates)

job_status_from_id

integer

Example:

1

job_status_to_id

integer

Example:

3

job_type_id

integer | null

Example:

3

date_field_to_track

string

Example:

"created_at"

date_field_to_compare

string

Example:

"updated_at"

job_priority

integer | null

minimum_response_days

integer

Example:

5

description

string

Example:

"Emergency gas jobs must be actioned within 24 hours."

Response

Rule created or updated

success

boolean

Example:

true

message

string

Example:

"Operation completed successfully"

Documentation Index

Authorizations

Body

Response