> ## Documentation Index
> Fetch the complete documentation index at: https://help.propops.app/llms.txt
> Use this file to discover all available pages before exploring further.

# PropOps Documentation

> Official PropOps documentation — guides, API reference, and configuration for the UK enterprise property maintenance platform.

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  <img src="https://mintcdn.com/propopstechnologiesltd/iIcN5YLSaBEq4p8b/images/PropOps-Logo-Docs-dark.webp?fit=max&auto=format&n=iIcN5YLSaBEq4p8b&q=85&s=1b9da937053c7420b0f37ff18309d843" alt="Prop Ops Logo Docs@0 5x" title="Prop Ops Logo Docs@0 5x" lightAlt="PropOps Technologies Ltd" darkAlt="PropOps Technologies Ltd" className="mx-auto hidden dark:block" width="2656" height="1247" data-path="images/PropOps-Logo-Docs-dark.webp" />

  <img src="https://mintcdn.com/propopstechnologiesltd/iIcN5YLSaBEq4p8b/images/PropOps-Logo-Docs-v2.webp?fit=max&auto=format&n=iIcN5YLSaBEq4p8b&q=85&s=35eb6df76300bdc883fcf425c59acc71" alt="Prop Ops Logo Docs@0 5x" title="Prop Ops Logo Docs@0 5x" lightAlt="PropOps Technologies Ltd" darkAlt="PropOps Technologies Ltd" className="mx-auto dark:hidden" width="2656" height="1247" data-path="images/PropOps-Logo-Docs-v2.webp" />
</Frame>

Welcome to PropOps. This documentation covers everything you need to manage maintenance jobs, contractors, tenants, landlords, and finances from one platform — built exclusively for the UK property market.

<CardGroup cols={2}>
  <Card title="Quick Start" icon="rocket" href="/quickstart">
    Log in, explore the dashboard, and create your first job in minutes.
  </Card>

  <Card title="Account Types" icon="users" href="/account-types">
    Understand the three account types — Staff, Agent, and Contractor.
  </Card>

  <Card title="Job Management" icon="wrench" href="/features/job-management">
    Create, assign, track, and close maintenance jobs with full audit trails.
  </Card>

  <Card title="API Reference" icon="code" href="/api/overview">
    Integrate PropOps into your workflows with the full REST API.
  </Card>
</CardGroup>

## Get up and running

<Steps>
  <Step title="Log in to PropOps">
    Navigate to your organisation's PropOps URL and sign in with the credentials provided by your administrator. New users will be guided through the onboarding flow automatically.
  </Step>

  <Step title="Explore your dashboard">
    Your dashboard shows accepted jobs, recalls, revenue, and recent activity at a glance. Widgets are customisable to surface the metrics that matter most to your role.
  </Step>

  <Step title="Create your first job">
    Go to **Jobs** and click **New Job**. Fill in the property address, job type, priority, and assigned contractor. The platform routes the job and notifies all relevant parties automatically.
  </Step>

  <Step title="Track progress and communicate">
    Add case notes, attach documents and photos, and communicate directly via email threading or WhatsApp — all linked to the job record for a complete audit trail.
  </Step>
</Steps>

## What PropOps does

PropOps brings together every part of the property maintenance workflow:

* **Job lifecycle** — from creation through assignment, completion, and financial close-out
* **Multi-branch operations** — manage multiple branches with per-branch SLA enforcement
* **Contractor management** — track trades, certifications, and coverage areas on an interactive map
* **Tenant & landlord records** — privacy-first data management with full UK GDPR compliance
* **Financial tracking** — invoices, VAT, payments, and reporting
* **Notifications** — real-time push, email, and WhatsApp across web and mobile

<Note>
  PropOps is built exclusively for the United Kingdom market and is designed to meet UK GDPR, Data Protection Act 2018, and financial compliance requirements.
</Note>