> ## Documentation Index
> Fetch the complete documentation index at: https://help.propops.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Multi-Tenancy

> Fully isolated data per tenant organisation with per-tenant configuration, feature flags, and custom branding.

PropOps Web is a **multi-tenant** platform — each organisation operates in complete isolation while sharing the same infrastructure. Data, configuration, and branding are separated per tenant.

***

## Data isolation

Every tenant organisation has its own isolated dataset:

| Data                  | Isolation                                          |
| --------------------- | -------------------------------------------------- |
| **Jobs**              | Only visible to users within the same organisation |
| **Users**             | Accounts belong to a single organisation           |
| **Financial records** | Invoices and payments are organisation-scoped      |
| **Uploads**           | Files are stored in organisation-specific paths    |
| **Activity logs**     | Audit trail is per-organisation                    |

<Info>
  Users in one organisation cannot see, search, or access data belonging to another organisation — even if they share the same database server.
</Info>

***

## Per-tenant configuration

Each organisation can configure its own settings independently:

| Setting                      | Description                                          |
| ---------------------------- | ---------------------------------------------------- |
| **Feature flags**            | Enable or disable platform features per organisation |
| **Notification preferences** | Configure which notifications are active             |
| **SLA rules**                | Set job response and completion targets per branch   |
| **Job types**                | Define custom job categories                         |
| **Document templates**       | Upload organisation-specific document templates      |

***

## Custom branding

Organisations can apply their own visual identity across the platform:

* **Company logo** — displayed in the sidebar and login page
* **Brand colours** — primary, secondary, and accent colours applied to the UI
* **Automatic contrast text** — text colour is automatically calculated to ensure readability against the chosen brand colours
* **Login page** — customisable with the organisation's logo and colour scheme

<Tip>
  Brand colours cascade across the entire interface — buttons, headers, links, and status indicators all adapt to the configured palette.
</Tip>

***

## Organisation management

Organisations are managed by **SysOps** administrators:

* Create new organisations
* Configure feature flags and settings per organisation
* Assign users to organisations
* Monitor activity and usage across all organisations

See [Settings](/configuration/settings) for branding configuration and [Branches](/configuration/branches) for per-branch SLA setup.